Can multiple users access DataDoe?

Yes. Invite, add, and manage users from the Team page (opens in a new tab) in your DataDoe organization.

Each additional user requires a separate seat. Pricing details are on the Subscription & Pricing page.

How do I invite a new user?

1. Open the Team page (opens in a new tab).
2. Select Add New User and enter the new user's email address.
3. The user receives an email with a link to join your organization.

How do I remove a user?

1. Open the Team page (opens in a new tab).
2. Find the user in the list and select Remove.
3. The user immediately loses access to the organization.

Does DataDoe support multi-factor authentication?

Yes. DataDoe supports multi-factor authentication (MFA), sometimes called two-factor authentication (2FA), with an authenticator app such as Google Authenticator, 1Password or Microsoft Authenticator. Enable MFA from the Account settings page (opens in a new tab).

How do I set up two-factor authentication?

1. Open the Account settings page (opens in a new tab).
2. Select Set up 2FA and scan the QR code with your authenticator app.
3. Enter the 6-digit code from the app to confirm.

You can turn 2FA off from the same page, unless the Organization requires it.

How do I require two-factor authentication for everyone?

Only the Organization creator can require 2FA for all members. Other owners and members cannot change this setting.

You must enable 2FA on your own account first. Until you do, the Organization setting stays disabled.

1. Open the Organization settings page (opens in a new tab).
2. Find Two-factor authentication.
3. Turn on Enforce 2FA for all members.

When you turn this on, DataDoe emails every active member. Members who do not have 2FA must set it up the next time they log in. New members must set it up when they join. Members cannot turn 2FA off while the Organization requires it.

Seller and Vendor access permissions

Each seller or Vendor added to DataDoe has an access level:

• Read only: the account feeds your data layer, but Actions cannot run against it.
• Read and write: Actions can run against the account when the Action type is enabled in Settings > Actions (opens in a new tab).

Organization owners can change access levels inline on the Accounts page for accounts they connected directly.

Accounts added through an invitation link keep the access level set when the link was created. To change it, delete the account and add it again (or create a new invitation link with the desired access level).