The rules we both play by.

A binding agreement between you and DataDoe, Inc.

These Terms of Service ("Terms") form a binding legal contract between you ("you", "your") and DataDoe, Inc. ("DataDoe", "we", "our") and govern your use of our SaaS platform (the "Service").

By registering, accessing, or using any portion of the Service, you affirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Service.

Who can use DataDoe.

You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Service. By using DataDoe, you represent and warrant that all information you provide is truthful, accurate, and complete.

If you use the Service on behalf of an organization, you warrant that you are authorized to bind that organization to these Terms.

What DataDoe is.

DataDoe is a proprietary data analytics platform built for Amazon sellers, vendors, and agencies. The Service includes:

• AI-assisted reporting
• Profit and loss tracking
• Product performance dashboards
• Refund analysis
• Export features
• Traffic and ad data aggregation

The Service is currently in an Alpha release phase. See Section 13 for details on availability during this phase.

Your account, your responsibility.

To use the Service, you must register an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.

You agree to notify us immediately at contact@datadoe.com if you suspect unauthorized access to your account.

We reserve the right to deny registration, suspend access, or terminate accounts at our sole discretion.

How we handle your data.

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it to understand how we collect, use, and protect your information.

How payment works.

The Service is provided on a monthly subscription model, billed in advance. Each month includes a 30 million data row allowance. Overage fees apply beyond that quota — see Section 8.

We reserve the right to modify pricing at any time, with at least 30 days' written notice prior to the change taking effect.

Late payments accrue interest at 1.5% per month, or the maximum rate permitted by applicable law, whichever is lower. All financial obligations incurred under these Terms shall survive any termination of your account.

How promo codes work.

• One-time use per account.
• Apply only to the base monthly fee — not to add-ons or overages.
• Subscriptions auto-renew at the standard rate after the discount expires unless canceled.
• Limited to new customers unless explicitly stated otherwise.
• Cannot be combined with other discounts unless explicitly permitted.

DataDoe may revoke or suspend any promotional offer at any time without prior notice if abuse or misuse is suspected.

What costs extra.

Your base subscription includes 30 million data rows per month. Beyond that, the following add-ons and overages apply:

Overage blocks are added automatically when you exceed your allowance. Once added, your new usage tier becomes the default for subsequent billing cycles.

BigQuery integration is a flat $49 USD/month. Google's own usage charges are billed separately by Google to your GCP account.

All active add-ons, usage limits, and charges are clearly displayed within your account's billing dashboard.

How to treat AI outputs.

The Service uses AI models to generate insights, recommendations, and analytical outputs. AI outputs are probabilistic in nature and may contain errors, inaccuracies, or outdated information.

You are solely responsible for reviewing, verifying, and acting on any AI-generated content. DataDoe disclaims all liability for decisions made based on AI outputs.

What you can't do with DataDoe.

You agree not to:

• Use the Service for any unlawful purpose.
• Attempt to gain unauthorized access to systems, accounts, or data not your own.
• Disrupt or interfere with the operation, security, or performance of the Service.
• Scrape, copy, or extract data without authorization.
• Circumvent rate limits, quotas, or technical restrictions.
• Resell or redistribute the Service without our written authorization.

Violations may result in immediate suspension, legal action, and permanent termination of your account.

Who owns what.

DataDoe collects metadata, usage statistics, and connection logs to operate and improve the Service. We will not sell your data.

You retain full ownership of your Amazon data. By using the Service, you grant DataDoe a non-exclusive, royalty-free license to process and analyze that data strictly for the functionality of your account.

Our IP stays ours.

All intellectual property rights — including but not limited to code, UI/UX designs, algorithms, database structures, trademarks, and documentation — are and shall remain the exclusive property of DataDoe.

These Terms do not grant you any rights, license, or interest in DataDoe's intellectual property except the limited, revocable right to use the Service as described.

The Service is in Alpha.

We will work in good faith to maintain stable operation and address issues, but during the Alpha phase you should not rely on the Service for mission-critical operations without independent backups and verification.

How accounts can end.

DataDoe may suspend or terminate your access to the Service at any time and for any reason, with or without notice. Grounds for termination include but are not limited to:

• Breach of these Terms
• Non-payment
• Suspected abuse or misuse
• Abnormal or fraudulent usage patterns

Upon termination, your license to use the Service is revoked. DataDoe may delete or retain your data in accordance with applicable law.

Service is provided "as is".

Cap on damages.

To the maximum extent permitted by law, DataDoe shall not be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages, including but not limited to lost profits, lost data, business interruption, or loss of goodwill, arising out of or related to your use of the Service.

You cover us if you cause harm.

You agree to indemnify, defend, and hold harmless DataDoe and its affiliates, officers, directors, employees, and agents from and against all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:

• Your breach of these Terms
• Misuse of the Service
• Violation of any law or third-party right

How the free trial works.

• Available to new users only — one trial per user or organization.
• Lasts 7 consecutive calendar days from activation.
• Auto-converts to a paid subscription unless canceled before expiration.
• If you cancel before the trial ends, you will not be charged.
• DataDoe reserves the right to refuse or revoke trial access in case of misuse.

If you cancel during or after the trial, your data is typically retained for 14 days before potential deletion. See Section 14 for full termination details.

Where disputes are resolved.

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws rules.

You agree that any dispute arising out of or relating to these Terms shall be brought exclusively in the federal or state courts located in Delaware. You hereby submit to the personal jurisdiction and venue of such courts and waive any objection based on forum non conveniens.

If one part fails, the rest stands.

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force and effect.

Failure or delay by DataDoe to enforce any right under these Terms shall not constitute a waiver of that right.

How we update these Terms.

We may amend these Terms at any time. Material changes will be communicated via email or in-app notification. The "Effective" date at the top of this page reflects when this version was published.

Continued use of the Service after such notice constitutes acceptance of the revised Terms. If you disagree with the changes, you must immediately discontinue use of the Service.