The rules we both play by.

A binding agreement between you and DataDoe, Inc.

These Terms of Service ("Terms") form a binding legal contract between you ("you", "your") and DataDoe, Inc. ("DataDoe", "we", "our") and govern your use of our SaaS platform (the "Service").

By registering, accessing, or using any portion of the Service, you affirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Service.

Who can use DataDoe.

You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Service. By using DataDoe, you represent and warrant that all information you provide is truthful, accurate, and complete.

If you use the Service on behalf of an organization, you warrant that you are authorized to bind that organization to these Terms.

When you invite additional users to an organization you administer, you accept these Terms on their behalf and warrant that they will comply with these Terms. Invited users are bound by these Terms from the moment they first access the Service through your organization, and their continued use constitutes their own acceptance.

What DataDoe is.

DataDoe is a data layer for Amazon sellers, vendors, and agencies. The Service provides structured access to your Amazon data and the surfaces to consume it where you work.

The Service includes:

• Real-time and historical Amazon data — Seller Central, Vendor Central, and Amazon Ads
• MCP server for direct integration with AI clients including Claude, ChatGPT, Cursor, Codex, GitHub Copilot, and Gemini
• REST API for custom integrations and pipelines
• BigQuery dataset sharing for warehouse and BI workflows
• Custom and scheduled exports (CSV, JSON, Excel) delivered on demand or on a recurring schedule
• Pre-built and AI-assisted reports — Profit & Loss, Inventory, Orders, Search Terms, and Vendor analytics
• Profitability analysis with COGS, fees, and ad spend reconciled into a single view
• AI-initiated actions on your Amazon accounts when you explicitly authorize them — including bid adjustments, listing updates, inventory operations, price changes, purchase orders, and other write workflows, each gated by per-action confirmation

Your account, your responsibility.

To use the Service, you must register an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.

You agree to notify us immediately at contact@datadoe.com if you suspect unauthorized access to your account.

We reserve the right to deny registration, suspend access, or terminate accounts at our sole discretion.

How we handle your data.

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it to understand how we collect, use, and protect your information.

How payment works.

The Service is provided on a monthly subscription model, billed in advance. Each month includes a 30 million data row allowance. Overage fees apply beyond that quota — see Section 8.

We reserve the right to modify pricing at any time, with at least 30 days' written notice prior to the change taking effect.

Late payments accrue interest at 1.5% per month, or the maximum rate permitted by applicable law, whichever is lower. All financial obligations incurred under these Terms shall survive any termination of your account.

How promo codes work.

• One-time use per account.
• Apply only to the base monthly fee — not to add-ons or overages.
• Subscriptions auto-renew at the standard rate after the discount expires unless canceled.
• Limited to new customers unless explicitly stated otherwise.
• Cannot be combined with other discounts unless explicitly permitted.

DataDoe may revoke or suspend any promotional offer at any time without prior notice if abuse or misuse is suspected.

What costs extra.

Your base subscription includes 30 million data rows per month. Beyond that, the following add-ons and overages apply:

Overage blocks are added automatically when you exceed your allowance. Once added, your new usage tier becomes the default for subsequent billing cycles.

BigQuery integration is a flat $49 USD/month. Google's own usage charges are billed separately by Google to your GCP account.

All active add-ons, usage limits, and charges are clearly displayed within your account's billing dashboard.

How to treat AI outputs and authorized actions.

The Service uses AI models to generate insights, recommendations, analytical outputs, and — where you explicitly authorize it — to initiate actions on your Amazon accounts (e.g., bid adjustments, listing updates, inventory operations, price changes, purchase orders). AI outputs and AI-suggested actions are probabilistic in nature and may contain errors, inaccuracies, hallucinations, outdated information, or unintended consequences.

You are solely and fully responsible for: (a) reviewing and verifying any AI-generated content before relying on it; (b) reviewing and verifying any AI-suggested action before authorizing it; (c) the consequences of any action you authorize the Service to perform on your Amazon accounts, including but not limited to financial loss, lost revenue, inventory mismanagement, unwanted listing changes, excessive ad spend, suppressed listings, account-health impact, suspended accounts, or claims by Amazon or any third party.

The Service merely executes the actions you authorize — it does not advise, recommend, warrant, or guarantee any particular outcome. DataDoe disclaims all liability whatsoever for decisions made based on AI outputs and for any consequences arising from any action you authorize through the Service, regardless of whether the action was suggested by an AI model, executed automatically once authorized, or contained errors of any kind. Your decision to authorize is final and binding on you.

What you can't do with DataDoe.

You agree not to:

• Use the Service for any unlawful purpose.
• Attempt to gain unauthorized access to systems, accounts, or data not your own.
• Disrupt or interfere with the operation, security, or performance of the Service.
• Scrape, copy, or extract data without authorization.
• Circumvent rate limits, quotas, or technical restrictions.
• Resell or redistribute the Service without our written authorization.

Violations may result in immediate suspension, legal action, and permanent termination of your account.

Who owns what.

DataDoe collects metadata, usage statistics, and connection logs to operate and improve the Service. We will not sell your data.

You retain full ownership of your Amazon data. By using the Service, you grant DataDoe a non-exclusive, royalty-free license to access, process, analyze, and — when you explicitly authorize it — take action on that data strictly for the functionality of your account. Write operations on your Amazon accounts require per-action authorization, are subject to confirmation gates, and remain your sole responsibility as set out in Section 9.

Our IP stays ours.

All intellectual property rights — including but not limited to code, UI/UX designs, algorithms, database structures, trademarks, and documentation — are and shall remain the exclusive property of DataDoe.

These Terms do not grant you any rights, license, or interest in DataDoe's intellectual property except the limited, revocable right to use the Service as described.

Best-effort availability.

DataDoe operates a SaaS platform and works in good faith to maintain stable, reliable service. We do not commit to a specific uptime percentage on standard plans, and the Service may experience scheduled maintenance windows, occasional outages, or temporary unavailability of specific features.

You should not rely on the Service for mission-critical operations without independent backups and verification of any data you intend to act upon. DataDoe is not liable for losses arising from service interruptions.

Enterprise customers may negotiate separate uptime commitments through a signed agreement. Standard plans are not covered by an SLA unless explicitly stated.

How accounts can end.

DataDoe may suspend or terminate your access to the Service at any time and for any reason, with or without notice. Grounds for termination include but are not limited to:

• Breach of these Terms
• Non-payment
• Suspected abuse or misuse
• Abnormal or fraudulent usage patterns

Upon termination, your license to use the Service is revoked. DataDoe may delete or retain your data in accordance with applicable law.

Service is provided "as is".

Cap on damages.

To the maximum extent permitted by law, DataDoe shall not be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages, including but not limited to lost profits, lost data, business interruption, or loss of goodwill, arising out of or related to your use of the Service.

Without limiting the foregoing, DataDoe shall not be liable for any losses, damages, costs, claims, or expenses arising out of or related to any action initiated through the Service that you authorized — including but not limited to bid adjustments, listing changes, inventory operations, price changes, purchase orders, or any other write actions on your Amazon accounts — even if such action was suggested, generated, recommended, or executed by the Service's AI models, even if the AI output contained errors, hallucinations, or omissions, and even if you relied on AI confidence or speed to authorize. You assume full responsibility for any action you authorize, regardless of how the Service or its AI models presented, framed, or executed it. DataDoe is not your financial advisor, your Amazon advisor, or your operational decision-maker — the Service is a tool you control.

You cover us if you cause harm.

You agree to indemnify, defend, and hold harmless DataDoe and its affiliates, officers, directors, employees, and agents from and against all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:

• Your breach of these Terms
• Misuse of the Service
• Violation of any law or third-party right
• Any action you authorized through the Service — including AI-suggested or AI-executed actions on your Amazon accounts — and any claims, fines, penalties, or losses arising from such action, whether brought by Amazon, your customers, suppliers, partners, regulators, or any other third party

How the free trial works.

• Available to new users only — one trial per user or organization.
• Lasts 7 consecutive calendar days from activation.
• Auto-converts to a paid subscription unless canceled before expiration.
• If you cancel before the trial ends, you will not be charged.
• DataDoe reserves the right to refuse or revoke trial access in case of misuse.

If you cancel during or after the trial, your data is retained for 30 days before deletion. See Section 14 for full termination details.

Where disputes are resolved.

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws rules.

You agree that any dispute arising out of or relating to these Terms shall be brought exclusively in the federal or state courts located in Delaware. You hereby submit to the personal jurisdiction and venue of such courts and waive any objection based on forum non conveniens.

If one part fails, the rest stands.

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force and effect.

Failure or delay by DataDoe to enforce any right under these Terms shall not constitute a waiver of that right.

How we update these Terms.

We may amend these Terms at any time. Material changes will be communicated via email or in-app notification. The "Effective" date at the top of this page reflects when this version was published.

Continued use of the Service after such notice constitutes acceptance of the revised Terms. If you disagree with the changes, you must immediately discontinue use of the Service.